Services

Elegant Solutions

Our team of experts combine decades of experience and distilled insights to help leaders navigate complex business challenges.

Global Capability Centers (GCCs)

&

Centers of Excellence (CoEs)

Global Capability Centers (GCCs) are in-house providers, often structured as wholly owned offshore subsidiaries. They are designed and built to deliver cost-effective and high-quality services to the parent organization, ensuring alignment with the parent organization's culture, standards and protection of intellectual property.

GCCs deliver Technology, Operations, Finance, Procurement, and other essential services that form the backbone of a business, driving differentiation and providing a strategic operational advantage.

Centers Of Excellence (CoEs) are specialized divisions within GCCs, focusing on expertise-driven functions to ensure high-quality outcomes and continuous improvement in specific areas like Digitization, Cloud & Virtualization, IT Infrastructure, Lending Operations, Financial Planning & Analysis (FP&A), Sourcing, Risk Management and others. They elevate the quality, scalability and innovation within focused areas, often leading to thought leadership and best practices globally.

We assist in building your Global Capability Center (GCC) from the ground up, ensuring a seamless and strategic setup. Additionally, we specialize in establishing Competencies and Centers of Excellence within your GCC or a shared GCC.

Our end-to-end GCC solutions include:

Business Case Development & Strategic Planning
Incorporation and Legal Entity Management
Office Space Solutions
Key Management Personnel Recruitment
Talent Acquisition and HR Solutions
Transition Management to a Steady Operating State
Transfer Solutions for Build-Operate-Transfer (BOT) engagements

Partner with us to create a robust GCC that delivers value and drives operational excellence.

CIO Solutions

We partner with CIOs and CTOs to build competencies, drive change and successfully execute transformative programs. Our core areas of expertise include:

IT Service Management and IT Infrastructure Management delivered as Managed Services
Data Strategy and Enterprise Data Transformation
Application Development and Maintenance (ADM)
Cloud Migrations
IT Strategy and Technology Roadmaps

Additionally, we empower CIOs and CTOs to effectively orchestrate their technology partner ecosystems, enabling them to accelerate their transformation agenda.

COO/CAO Solutions

We collaborate with accountable executives, such as COOs or CAOs, to drive day-to-day operational and administrative functions effectively.

The scope of our partnership varies based on the structure, size, and strategy of each customer. Our focus is on enabling these leaders to achieve operational excellence while balancing innovation, risk management, compliance, and cost efficiency.

Our core areas of expertise include:

Business Management: Enhancing operational efficiency and driving performance.
Financial Oversight: Managing costs, profitability, and financial optimization.
Demand Management: Aligning resources with business priorities effectively.
Operational Risk Management & Compliance: Mitigating risks and ensuring regulatory compliance.
Strategy & Change Management: Executing strategic initiatives and managing organizational transformations.
People Management: Developing teams and fostering a high-performance culture.
Stakeholder Management: Building strong relationships and ensuring stakeholder alignment.
Vendor Management: Optimizing vendor relationships and managing external partnerships.

Procurement & Supply Chain Solutions

We support the Chief Procurement Officer (CPO) in managing an organization's purchasing strategy, ensuring cost efficiency, supplier quality, risk mitigation, and alignment with overall business goals.

We also help evaluate supply chains for Sustainability and Ethical sourcing and recommend appropriate changes and interventions.

Our core area of expertise include:

Strategic Sourcing
Supplier Relationship Management
Supplier Performance Management
Procurement Operations
Supply Chain Risk Management
Financial Oversight
Digital Procurement Systems
Contract Management
Governance & Compliance

Solutions for Business Lines, Products & Services

We collaborate with accountable executives, including Heads of Business Lines, Heads of Products, Chief Commercial Officers, and Chief Revenue Officers, to drive business growth and turnaround initiatives.

Our partnership scope is tailored to the unique structure, size, and strategy of each customer. Our primary focus is on empowering these leaders to achieve the optimal product and service mix while balancing priorities such as innovation, sales, marketing, risk management, controls, and cost efficiency.

Additionally, we support these executives in managing and transforming their Transaction Processing and Client Servicing operations, processes, and platforms. This includes optimizing their utilization of shared services operations and technology to align with their organizational goals.

Businesses, Services and Products we focus on include.

Banking
Investment & Asset Management
Capital Markets
Insurance
Legal & Compliance
Technology & Outsourcing